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Nine Tips to a Great Webinar

February 23rd, 2007  |  Published in Webinars

Advances in technology, computing and processing power, and an almost universal access to broadband connections have made interactive meetings conducted over the Internet a viable and cost effective solution. Although Web Meetings offer the same interactivity as face-to-face meetings, there are differences you should be aware of. Click the link below for nine tips to ensure you have successful online Webinars. Follow these nine steps and your next Webinar will be a success.

1. Choose Your Webinar Vendor Wisely

Not all software vendors are alike. Many have hidden costs. Some require meeting attendees to install software on their machines to view your meeting.
So choose a vendor that works with a variety of operating systems and
is reliable and scalable. Also, consider vendors experienced in the
latest techniques in application sharing, polling, chat, and recording
features.

2. Choose the Date and Time of Your Web Meeting Carefully

Plan to host the Webinar at least twice to accommodate different time zones and people’s busy schedule.
Avoid Mondays or Fridays as these are peak busy days and attendance is
often much lower regardless of the quality of the content. Times such
as 10 AM and 2 PM are optimal, to ensure most are at their desks and
available before or after lunch.

3. Develop Quality Content

Invite an industry expert, customer, or partner to participate. This
will stimulate more interest, drive participation, and create synergy. A big brand name partner can add cache and even double or triple your attendance.
But don’t cram too much type or information on your slides. Keep them
simple and leave plenty of white space. You may also want to use
sponsorships to defray your promotional costs or to expand your reach
through their customer list(s).

4. Webinar Etiquette

Join your meeting early and verify that all links and presentations
are working. Share a “Welcome” slide that says your meeting will be
starting shortly. Before your meeting begins, provide a quick review of
housekeeping items, such as how to use the chat feature, that they
should mute their phone, or how the Q&A session will be handled.
Have each speaker identify themselves when speaking, and add a photo
and bio of the speakers for more personalization.

5. Avoid PowerPoint Only Webinars

The most captivating
presentations tend to be multimedia. Include animation, flash, photos,
application sharing, or other visual aids to make your presentation
more interesting.
Engage your audience by including polling
questions at key points in your presentation. This will help keep your
audience’s attention and help improve future sessions.

6. Conduct Surveys Before and After

Ask qualifying questions during registration. This gives you
important insight into your audience. Use this information to tailor
your presentation accordingly. As people exit the Web Meeting ask them a short series of follow up questions to further qualify them. Questions like these can provide vital information for your sales reps.

7. Record Your Webinar

Post a recorded version of the Webinar on your site for future viewing. Build a reference library of past Web Meetings for your customers and prospects to review at their leisure.
Recorded Webinars and their Q&As and polls can also be very helpful
in training new employees or reviewing customer input prior to a new
product launch, sales meeting, or internal business strategy sessions.

8. Follow up Leads

Send a follow up email to participants thanking them for their
attendance. Include additional relevant information, such as inviting
them to your next Webinar. Send a “sorry we missed you” e-mail to registrants who did not attend and links to the recorded session.
Nurture these prospects to entice them to attend your next event. Pass
all registrants and participants to sales for follow-up, include the
survey and qualifying information.

9. Review and Refine Your Presentation

Review all feedback gathered from the Webinar. Consider variations
in the registration process, presentation, and Q&A session to
determine what could make the Web Meeting even more engaging.

If you follow these nine steps, which I’ve been using for more then five years, your next Webinar will be a successful one.

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About the Author

Hi, I'm Tommy. I'm an interactive marketing executive, writer, tech geek, and sometime designer. I live in St. Louis, Missouri. I currently work as a marketing consultant.

weBranding is my creative outlet, testbed, and digital playground. You’ll find articles and posts about interactive marketing, online publishing and community development, information architecture, graphic design, gaming, and all things digital. To contact me you can send an e-mail to tommy [at] weBranding [dot] org.

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